Refer-a-Friend Program Frequently Asked Questions (FAQs)

1. To refer a friend, do I need an account with

You need to have an account. Don’t have an account? It’s simple -sign up here - and you too can begin referring friends!

2. How and when do I receive my credit?

After your friend has completed their first order, a credit is issued to your account. Your friend needs to be a new customer as only their initial order earns you a credit.

3. How much in credits can I receive?

There's no limit to the number of friends you can refer! Keep in mind tho that anyone you refer needs to be a new customer, as only their initial order earns you a credit.

4. What happens if my friend cancels their order?

If your friend cancels their order, you won't receive a credit. Credits are only given for successful referrals.

5. How can I check the status of my credit?

You can check your current referral and credit status by visiting your account.

6. Is there an order minimum when I want to use my credit?

No, there isn't an order minimum. You can apply whatever credit you have in your account towards future orders. After all, you earned it!

7. Who do I contact if I have further questions or if there is a problem?

Please email our friendly customer service team at When emailing, please also include the email address of your account. retains the right to withhold a credit in case of a suspicious order or referral.

Here’s the legal stuff

If you want to know more about our Refer a Friend program, you can read our Terms & Conditions. It contains all the legal bits as you’d expect. Here, we call the person referring a friend the ‘Advocate’, and the friend is known as the ‘Referee’. (These are the Terms and Conditions!)