Statements of Customer
By placing an order with our website, you agree that the following statements are true:
- I have not renounced my U.S. citizenship.
- I am not a fugitive from justice.
- I shall not commit any unauthorized export of defense articles.
- I am not an illegal or unlawful alien, and I am not a nonimmigrant alien.
- I am not currently less than twenty-one (21) years old.
- I am currently not subject to a domestic violence restraining order of any kind.
- I have not been adjudicated as a mental defective and I have not been committed to any mental institution.
- I am not an unlawful user or addicted to any controlled substance.
- By selling or delivering ammunition and/or firearm accessories to me, Ammo.com is not violating any state or local law or ordinance.
- I have never been and I am not expected to be convicted in any court of a misdemeanor crime of domestic violence.
- I am not under indictment for and have never been convicted in any court of a crime punishable by imprisonment for over one year.
- I have never been and I am not expected to be discharged from the Armed Forces under dishonorable conditions.
Customer Service Calls
We want to give you quality customer service. To do that, we need to be able to train and monitor our customer service representatives. Therefore, by placing an order with Ammo.com, you give us your authorization and consent to record and monitor your telephone calls with our customer service representatives.
Please place your order carefully, because Ammo.com does not allow order cancellations; once you place an order, it is usually filled and shipped within a few minutess. We do our best to help our customers, but sometimes we fill and ship your order so quickly that it is out the door before we can locate it.
If you refuse to accept delivery of an order that you placed, then we must charge you the full cost of shipping plus a restocking fee equal to 10% of the value of my order. In this instance, the "full cost of shipping" is the cost to ship from our warehouse to your house, plus the cost to ship back to our warehouse (cost to ship back is the same cost as initial shipping). You will receive back the remainder of your original payment (minus shipping and restocking amounts, as explained above) as a store credit. You will not receive a refund.
Damaged or Missing Product
By placing an order with our website, you agree that once your order has been delivered to the shipping address, you are solely responsible for it. Moreover, we cannot guarantee that the carrier you selected will not lose or damage your product in transit.
Returns and Exchanges
Ammo.com wants to please all of its customers all of the time, but sometimes things just happen and our customers receive product that is damaged or defective (usually due to the carrier). We recognize this and we are here to help. If you receive damaged or defective product, please contact our office as soon as you can. All contact must be made within 30 days of your order date. If our office is made aware of damaged or defective product within thirty (30) calendar days of the date the product was ordered, you will be afforded a full refund, a full store credit, or a free replacement of the defective or damaged product (note that the product must be defective or damaged as inspected by our warehouse team upon return, and note that our office reserves the right to either refund your money, provide a store credit, or replace the product at our discretion). We do our best to make sure that everyone is treated fairly, so just let us know if an issue arises.
If we made the rules, we would supply freedom (in the form of ammunition) to all of the great fifty states that form our country. Sadly, we do not make the rules, and we do not ship outside the lower forty-eight states. We hope to see a day when this will change. When you purchase an order from us, you acknowledge that if fulfilled, your order will not cause Ammo.com to violate any federal, state, or local law or ordinance. Also, you agree to not submit orders for ammunition where your shipping address is in Washington, D.C., Massachusetts, Chicago, New York City, or any other area where such a transaction or delivery is prohibited by any law or ordinance. If you live in Connecticut, Illinois, or New Jersey, we can ship to you if you provide the required permits or certificates prior to making your purchase.
Ammo.com does not design or manufacture the products we sell. All of the products you see on Ammo.com are designed and manufactured by someone else. Therefore, Ammo.com disclaims and you agree that Ammo.com will not be liable for any and every warranty of merchantability or fitness for a particular purpose, and you agree that Ammo.com will not be liable for any claims or damages based on any other possible legal theory, whatsoever.
Class Action Waiver
All legal actions brought by you must be brought on an individual basis. You may not consolidate legal actions, or bring legal actions as a representative or member of a class. By ordering products from Ammo.com, you acknowledge, agree, and affirm that you are knowingly, voluntarily, and permanently waiving your right to bring federal, state, or local claims as part of, or on behalf of, any class or any other individuals.
Indemnification and Agreement to Defend
To be clear, you alone are responsible for how you or others use the products you purchase from Ammo.com. By placing an order with our website, you agree that you will be obligated to hold harmless, indemnify, release, and pay to defend Ammo.com and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from your purchase from or involvement with Ammo.com, whether brought by you or a third party, whatsoever.
Ammo.com expressly disclaims all liability arising from errors in the way it describes product information, including pricing. Prices as shown on the site are final.
By using Ammo.com, you agree that Colorado law exclusively controls your use of the site, and anything flowing from your use of the site.
You agree that if you, or someone else affected by your use of any product purchased on Ammo.com, brings a legal claim of any kind against Ammo.com, or any of its owners, agents, officers, or employees, that such legal action must be filed within a court located in El Paso County, Colorado. You also agree that if any such legal action is filed anywhere else, it must be immediately removed to a court within El Paso County, Colorado, and you agree that you will pay for all actions necessary to removing the legal action to a court within El Paso County, Colorado, including paying for all of our expenses in doing so.
If you live in Kentucky, Oklahoma, or South Dakota, your state governments require us to tell you that Ammo.com is not required to and does not collect sales or use tax in your state. Even though you are conducting business on the Internet, your purchase may still be subject to use tax in your state. Your state asks that you report your untaxed online purchases and pay use tax on those purchases using the tax return forms available on your state tax department’s website. Ammo.com does not report your purchases to your state tax department.